Privacy Policy

1. Applicability of This Policy

This Privacy Policy applies to:

• The Jindagi Live Group website and digital communication channels.
• Information submitted through inquiry forms, contact forms, email, phone, or chat communication associated with the website.

This Policy does not apply to external or third-party websites linked from our website. We encourage you to review the privacy practices of those websites separately.

2. Information We Collect

We may collect and process personal information in the following forms:

a) Information You Provide Directly

• Your name
• Email address
• Phone number or WhatsApp contact
• Company or organization name (if shared)
• Details regarding your inquiry, business requirements, or service request
• Any additional information you voluntarily provide

b) Information Collected Automatically

• IP address
• Browser type and device type
• Operating system and screen resolution
• Pages viewed, time spent on the site, and navigation activity
• Referring link or traffic source (e.g., search engine)

This helps us enhance website performance and user experience.

3. How We Use Your Information

• To respond to your inquiries and provide requested information
• To facilitate communication regarding our services, proposals, and solutions
• To maintain internal business and communication records
• To improve website functionality, layout, content flow, and performance
• To understand user preferences and engagement behavior
• To comply with legal, regulatory, or audit obligations
• To send updates, newsletters, or service-related communication (only with your consent)

We do not sell your personal information to any third party.

4. Cookies and Analytics

Our website may use cookies or similar technologies to improve browsing efficiency, track website usage patterns, and customize user experience. You may disable cookies in your browser settings; however, some sections of the website may not function properly afterward.

5. Sharing and Disclosure of Information

• With internal departments or subsidiaries of Jindagi Live Group if required to assist with your inquiry.
• With trusted service providers such as hosting partners, email services, CRM platforms, or analytics providers, strictly for business purposes and under confidentiality obligations.
• With government or regulatory authorities when required to comply with applicable laws, legal orders, or enforcement requests.

We do not share personal information for marketing or commercial resale.

6. Data Security

We take reasonable measures to protect personal information from:

• Unauthorized access
• Loss or misuse
• Alteration or destruction

While we use secure systems and safeguards, no method of electronic storage or online transmission is completely secure. We cannot guarantee absolute protection.

7. Data Retention

• It is needed to fulfill the purpose for which it was collected,
• Communication or business discussions remain active,
• Required by law or regulatory compliance.

After the retention period, the information is securely archived or deleted.

8. Your Rights

• Access your personal data held by us
• Correct inaccurate or incomplete information
• Request deletion of your information where appropriate
• Withdraw consent to receive marketing or promotional communication

To exercise any of these rights, contact us using the details below. We may verify your identity before fulfilling requests.

9. External Links

Our website may contain links to third-party websites or resources for your convenience. We are not responsible for the privacy policies, practices, or content of such external websites.

10. Changes to This Policy

We may amend or update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us